Shift Lead - Store Ops & Customer Experience

Walgreens; Beloit (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Beloit, WI seeks an associate to open/close the store when management is absent, manage cash and start-up systems, and assist with deliveries. The role emphasizes customer service, price accuracy, and display maintenance to deliver a distinctive Walgreens experience.

Responsibilities include handling returns and refunds, coaching team members, and safeguarding store assets. A minimum of one year in supervisory or retail key holder roles is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and keeping systems ready.
• Handle returns, refunds, cash drops, and provide change to registers.
• Engage customers to deliver a distinctive Walgreens experience.
• Assist with vendor deliveries and backroom operations; manage pricing and signage.
• Maintain inventory accuracy and store cleanliness; support displays and promotions.

Skills

Customer service

Leadership

English fluency

Retail experience

Job description

Walgreens in Beloit, WI seeks an associate to open/close the store when management is absent, manage cash and start-up systems, and assist with deliveries. The role emphasizes customer service, price accuracy, and display maintenance to deliver a distinctive Walgreens experience.

Responsibilities include handling returns and refunds, coaching team members, and safeguarding store assets. A minimum of one year in supervisory or retail key holder roles is required.