Shift Lead - Customer Experience & Store Ops

Walgreens Co.; Annapolis (MD); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens Co. in Annapolis is seeking an organized team member to support store operations. You will open and close the store in the absence of management, handle cash duties, and ensure the floor and stock room are ready for the day, including opening the backdoor for deliveries.

You will greet customers, resolve questions, and model Walgreens service traits to deliver a distinctive customer experience. You will assist with inventory, displays, pricing, and basic bookkeeping while maintaining

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy and assists with displays, pricing, and stock organization.
• Assists with bookkeeping activities, including cash reports and ledgers.

Connaissances

Leadership experience

Customer service

English fluency

Formation

High school diploma or equivalent

PTCB certification or pharmacy license (state-required)

Outils

Cash register

Description du poste

Walgreens Co. in Annapolis is seeking an organized team member to support store operations. You will open and close the store in the absence of management, handle cash duties, and ensure the floor and stock room are ready for the day, including opening the backdoor for deliveries.

You will greet customers, resolve questions, and model Walgreens service traits to deliver a distinctive customer experience. You will assist with inventory, displays, pricing, and basic bookkeeping while maintaining