Store Lead: Elevate Customer Experience & Operations

Walgreens; Somerville (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Somerville, NJ is seeking a store operations associate to open and close the store when management is absent, handle cash tasks, assist with vendor deliveries, and maintain accurate inventory and pricing. You will interact with customers to deliver a distinctive service experience and coach teammates on best practices.

The role emphasizes reliability, English fluency, and at least one year in a supervisory or key holder capacity.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change as requested to registers.
• Engages customers and patients to ensure a positive experience.
• Models and shares customer service best practices with team members.
• Registers all sales and monitors price verifications and voids.
• Assists with vendor deliveries and backroom stocking, including backdoor access.
• Maintains inventory accuracy and proper signage for pricing and promotions.
• Assists with exterior and interior store maintenance and displays.

Skills

Leadership

Customer service

Cash handling

Education

PTCB certification

Job description

Walgreens in Somerville, NJ is seeking a store operations associate to open and close the store when management is absent, handle cash tasks, assist with vendor deliveries, and maintain accurate inventory and pricing. You will interact with customers to deliver a distinctive service experience and coach teammates on best practices.

The role emphasizes reliability, English fluency, and at least one year in a supervisory or key holder capacity.