Shift Lead - Customer Experience & Store Operations

Walgreens; Warrenville (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Warrenville, IL seeks a Store Key Holder to step in for management in their absence, open/close procedures, cash handling, and backroom readiness. You will support deliveries and ensure smooth operations.

The role emphasizes customer service, inventory accuracy, and teamwork. Prior leadership in retail and fluency in English are preferred, with opportunities to develop store management skills.

Qualifications

• One year of leadership or supervisory experience in retail.
• Fluent reading, writing, and speaking English.
• Experience delivering customer service in a fast-paced store.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and start-ups.
• Completes returns, refunds, and cash drops; maintains accurate cash register records.
• Delivers a distinctive customer experience and assists customers with products and services.
• Maintains store inventory accuracy and supports back-of-house operations.

Skills

Leadership experience

English proficiency

Customer service

Tools

POS systems

Job description

Walgreens in Warrenville, IL seeks a Store Key Holder to step in for management in their absence, open/close procedures, cash handling, and backroom readiness. You will support deliveries and ensure smooth operations.

The role emphasizes customer service, inventory accuracy, and teamwork. Prior leadership in retail and fluency in English are preferred, with opportunities to develop store management skills.