Shift Lead - Customer Experience & Store Ops

Walgreens; Streator (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Streator, IL is seeking a Store Key Holder to support daily store operations. You will open/close in the absence of store management, manage cash handling, and help ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, and coach team members on service standards while supporting inventory, displays, and basic store maintenance to deliver a distinctive Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and handle required systems start-ups.
• Complete cash handling tasks including refunds, cash drops, and providing change.
• Maintain store appearance, pricing, and signage to support accurate pricing and compliance.

Skills

Leadership experience

Customer service

Cash handling

English fluency

Education

PTCB certification or pharmacy license

Tools

POS systems

Inventory management systems

Job description

Walgreens in Streator, IL is seeking a Store Key Holder to support daily store operations. You will open/close in the absence of store management, manage cash handling, and help ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, and coach team members on service standards while supporting inventory, displays, and basic store maintenance to deliver a distinctive Walgreens experience.