Shift Lead: Customer Experience & Store Operations

Walgreens; Centreville (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Centreville, VA is seeking a store associate who can open and close the store in the absence of management, manage cash and transactions, and ensure a welcoming customer experience. You will assist with inventory, pricing, and displays, while supporting vendor deliveries and backroom operations.

The role requires at least one year of leadership or retail experience and fluency in English. We emphasize customer service and teamwork, with equal opportunity employment and ongoing

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

• Open and close the store in the absence of management, including start-ups and cash handling.
• Handle returns, refunds, cash drops, and provide change to registers.
• Engage customers and patients to deliver a distinctive Walgreens customer experience.
• Model and share customer service best practices with team members to ensure a delightful experience.
• Maintain and verify inventory, pricing, and signage; assist with displays and shelf resets.
• Assist with vendor deliveries and backroom processes; ensure compliance with policies and laws.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens in Centreville, VA is seeking a store associate who can open and close the store in the absence of management, manage cash and transactions, and ensure a welcoming customer experience. You will assist with inventory, pricing, and displays, while supporting vendor deliveries and backroom operations.

The role requires at least one year of leadership or retail experience and fluency in English. We emphasize customer service and teamwork, with equal opportunity employment and ongoing