Shift Lead: Customer Experience & Operations Champion

Walgreens Co.; Nashville (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Nashville, TN seeks a Store Lead to open and close the store in the absence of management, start up required systems, handle cash responsibly, and ensure the floor and stockroom are prepared for the business day.

You will engage customers, resolve issues, assist with inventory, pricing, displays and backroom operations, and model exceptional service to deliver a distinctive Walgreens experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store when management is not present, including required cash handling and systems startup.
• Complete product returns, order voids, customer refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Assist with inventory, pricing changes, displays, backroom organization, and basic maintenance.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license (state dependent)

Job description

Walgreens Co. in Nashville, TN seeks a Store Lead to open and close the store in the absence of management, start up required systems, handle cash responsibly, and ensure the floor and stockroom are prepared for the business day.

You will engage customers, resolve issues, assist with inventory, pricing, displays and backroom operations, and model exceptional service to deliver a distinctive Walgreens experience.