Shift Lead: Store Ops & Customer Experience

Walgreens; Ukiah (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens is seeking a store associate who can open and close the store in the absence of management, handle cash accurately, and assist customers with a welcoming service experience.

The role involves operating POS systems, processing returns and refunds, and maintaining store standards to deliver a distinctive customer experience. Prior leadership or key holder experience is preferred, with fluency in English required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change to cash registers.
• Model and deliver a distinctive and delightful customer experience.

Skills

Leadership

Cash handling

Fluent English

Customer service

Store operations

Tools

POS system

Cash registers

Store systems

Job description

Walgreens is seeking a store associate who can open and close the store in the absence of management, handle cash accurately, and assist customers with a welcoming service experience.

The role involves operating POS systems, processing returns and refunds, and maintaining store standards to deliver a distinctive customer experience. Prior leadership or key holder experience is preferred, with fluency in English required.