Shift Lead: Customer Experience & Store Operations

Walgreens; Cliffside Park (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New Jersey is seeking a vigilant Key Holder who will open and close the store when management is unavailable, ensuring all systems start up and cash handling tasks are completed accurately. You will also assist with vendor deliveries through back doors and support daily operations with a focus on customer satisfaction.

The role requires at least one year of leadership or supervisory retail experience, fluent English, and, where required by state law, PTCB certification or pharmacy

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state, preferred.

Responsibilities

• Opens and closes the store in the absence of management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash handling tasks at registers.
• Delivers a distinctive and welcoming customer experience.

Skills

Customer service

Leadership

Cash handling

Communication

Education

PTCB certification or pharmacy license

Job description

Walgreens in New Jersey is seeking a vigilant Key Holder who will open and close the store when management is unavailable, ensuring all systems start up and cash handling tasks are completed accurately. You will also assist with vendor deliveries through back doors and support daily operations with a focus on customer satisfaction.

The role requires at least one year of leadership or supervisory retail experience, fluent English, and, where required by state law, PTCB certification or pharmacy