Shift Lead: Customer Experience & Store Operations

Walgreens; Sterling Heights (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Sterling Heights, MI is seeking a dependable team member to serve as a key holder and customer experience advocate. You will open and close the store in the absence of management, handle cash, perform POS transactions, assist with inventory, pricing, displays, and vendor deliveries, and ensure a safe, organized shopping environment.

You will also support customer service by greeting customers and resolving issues.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and start-ups.
• Complete product returns, refunds, and cash drops; provide change to cash registers.
• Engage customers and deliver a distinctive customer experience.
• Support inventory counts, pricing, displays, and basic store maintenance.

Skills

Leadership experience

Customer service

Tools

POS systems

Job description

Walgreens in Sterling Heights, MI is seeking a dependable team member to serve as a key holder and customer experience advocate. You will open and close the store in the absence of management, handle cash, perform POS transactions, assist with inventory, pricing, displays, and vendor deliveries, and ensure a safe, organized shopping environment.

You will also support customer service by greeting customers and resolving issues.