Shift Lead: Customer Experience & Store Operations

Walgreens; Shelby Charter Township (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Shelby Township, Michigan is seeking a reliable team member to support store operations in the absence of management. You will open the store, manage cash handling, assist with deliveries, and ensure shelves and back rooms are ready for a productive business day.

You will greet customers, answer questions, and deliver proactive service to create a distinctive Walgreens experience. Strong teamwork and attention to detail are essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash operations.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Delivers a distinctive and delightful customer experience.
• Engages customers, answers questions, and resolves issues to ensure a positive experience.
• Maintains inventory accuracy and price signage; assists with stock and displays.
• Supports store operations including backroom and vendor deliveries.

Skills

Leadership experience

English proficiency

Job description

Walgreens in Shelby Township, Michigan is seeking a reliable team member to support store operations in the absence of management. You will open the store, manage cash handling, assist with deliveries, and ensure shelves and back rooms are ready for a productive business day.

You will greet customers, answer questions, and deliver proactive service to create a distinctive Walgreens experience. Strong teamwork and attention to detail are essential.