Shift Lead: Customer Experience & Store Operations

Walgreens; South Burlington (VT); In loco; USD 25.000 - 32.000; Tempo pieno

Descrizione del lavoro

Walgreens in South Burlington is seeking a store team member to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. You will assist customers, process returns, and help with merchandising and inventory control.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving questions, and modeling best practices for the team.

Competenze

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Mansioni

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, assists with products and services, and resolves issues.
• Maintains store keys, price changes, shelves, and inventory while following policies and procedures.
• Coaches team members, oversees vendor deliveries, and supports merchandising and displays.

Conoscenze

Leadership

Customer service

Cash handling

Team coaching

Problem resolution

Descrizione del lavoro

Walgreens in South Burlington is seeking a store team member to open and close the store in the absence of management, manage cash handling, and ensure the floor and stock room are ready for the business day. You will assist customers, process returns, and help with merchandising and inventory control.

The role emphasizes delivering a distinctive customer experience, greeting customers, resolving questions, and modeling best practices for the team.