Shift Lead: Retail Ops & Customer Experience

Walgreens; Wilmington (VT); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Wilmington, VT seeks a capable team member to open/close the store when management is absent, handle cash transactions, and ensure sales flow and floor readiness. You will support inventory control, merchandising, and vendor deliveries, while delivering a distinctive Walgreens customer experience.

The role emphasizes customer service, teamwork, and adherence to policies. Fluency in English is required, and ongoing training is provided to enhance skills and store performance.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willing to obtain PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store in absence of management, including cash handling and systems start-ups.
• Manage cash handling, refunds, and pricing tasks per local regulations.
• Provide a high-quality customer experience and model Walgreens service traits.
• Assist with inventory, vendor deliveries, and backroom operations.

Skills

Leadership

Retail experience

Customer service

Education

High school diploma

Tools

POS systems

Job description

Walgreens in Wilmington, VT seeks a capable team member to open/close the store when management is absent, handle cash transactions, and ensure sales flow and floor readiness. You will support inventory control, merchandising, and vendor deliveries, while delivering a distinctive Walgreens customer experience.

The role emphasizes customer service, teamwork, and adherence to policies. Fluency in English is required, and ongoing training is provided to enhance skills and store performance.