Shift Lead — Customer Experience & Store Operations

Walgreens; Smyrna (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Smyrna, GA is seeking a full-time Retail Key Holder to help open and close the store in the absence of management, handle cash, and ensure the sales floor and stockroom are ready for business. You will also assist with returns, refunds and price changes while delivering a friendly customer experience.

The role requires at least one year of supervisory or key holder experience, fluency in English, and potential eligibility for PTCB certification or pharmacy licensure as required by

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Willingness to obtain PTCB certification or pharmacy licence as required by state

Responsibilities

• Open and close the store in the absence of management and handle required cash procedures.
• Assist with cash handling tasks, returns, refunds, and price modifications to ensure accurate records.
• Deliver a distinctive and delightful customer experience and assist customers with products and services.
• Maintain store organization, inventory counts, displays, pricing signage, and backroom operations.
• Support with vendor deliveries, order processing, and basic bookkeeping activities as needed.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy licence

Job description

Walgreens in Smyrna, GA is seeking a full-time Retail Key Holder to help open and close the store in the absence of management, handle cash, and ensure the sales floor and stockroom are ready for business. You will also assist with returns, refunds and price changes while delivering a friendly customer experience.

The role requires at least one year of supervisory or key holder experience, fluency in English, and potential eligibility for PTCB certification or pharmacy licensure as required by