Store Shift Lead - Customer Experience & Operations

Walgreens; Carrollton (GA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Carrollton, GA is seeking a Store Key Holder to support store management by opening and closing the store, handling cash, and ensuring the floor and stock room are ready for business. You will resolve customer issues and model exceptional service while guiding team members to deliver a delightful experience.

Responsibilities include assisting with vendor deliveries, inventory accuracy, pricing, and basic store operations to maintain a smooth customer journey.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid certification or license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

English fluency

Job description

Walgreens in Carrollton, GA is seeking a Store Key Holder to support store management by opening and closing the store, handling cash, and ensuring the floor and stock room are ready for business. You will resolve customer issues and model exceptional service while guiding team members to deliver a delightful experience.

Responsibilities include assisting with vendor deliveries, inventory accuracy, pricing, and basic store operations to maintain a smooth customer journey.