Shift Lead: Customer Experience & Store Operations

Walgreens; Sequim (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Sequim, WA is seeking a front-line team member to open and close the store when management is not present, perform cash handling, restock and prepare the floor for the day. The role focuses on delivering a distinctive customer experience while maintaining accurate transaction records at the register.

Responsibilities include assisting customers, processing returns, and supporting store operations, including inventory, pricing, and merchandising to meet company standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change at registers.
• Provides exceptional customer experience and assists customers with products and services.
• Maintains accurate inventory counts and pricing; ensures signage and local regulations are followed.
• Under supervision, assists with vendor deliveries, displays, and basic store maintenance.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Sequim, WA is seeking a front-line team member to open and close the store when management is not present, perform cash handling, restock and prepare the floor for the day. The role focuses on delivering a distinctive customer experience while maintaining accurate transaction records at the register.

Responsibilities include assisting customers, processing returns, and supporting store operations, including inventory, pricing, and merchandising to meet company standards.