Shift Lead: Customer Experience & Store Operations

Walgreens; Liberty Lake (WA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Liberty Lake, WA seeks a candidate to open and close the store when management is unavailable, manage cash handling, and prepare the floor for business. You will handle back‑door deliveries and ensure registers balance with the day’s sales.

Responsibilities include engaging customers, resolving issues, and modeling Walgreens service traits to deliver a positive shopping experience. Knowledge of store operations and pricing compliance is essential.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash processes.
• Completes cash drops, refunds, and ensures accurate register transactions.
• Delivers a distinctive and delightful customer experience across interactions.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Liberty Lake, WA seeks a candidate to open and close the store when management is unavailable, manage cash handling, and prepare the floor for business. You will handle back‑door deliveries and ensure registers balance with the day’s sales.

Responsibilities include engaging customers, resolving issues, and modeling Walgreens service traits to deliver a positive shopping experience. Knowledge of store operations and pricing compliance is essential.