Shift Lead - Customer Experience & Store Operations

Walgreens; River Vale (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in New Jersey seeks a store team member to open and close the store in the absence of management, handle cash and returns, and ensure a smooth start to the business day. You will greet customers, aid with purchases, and maintain accurate registers and displays.

Ideal candidates have at least one year of supervisory or key holder experience and are fluent in English. The role emphasizes proactive service, adherence to policies, and teamwork in a retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to perform cash handling and store opening/closing tasks.

Responsibilities

• Opens and closes the store in the absence of store management, including system start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Greets customers and assists with products and services to resolve issues.
• Hold store keys and assist with vendor deliveries and backroom duties.
• Maintains accurate cash registers, pricing and displays, and participates in stock rotation.

Skills

Leadership experience

Cash handling

Customer service

Job description

Walgreens in New Jersey seeks a store team member to open and close the store in the absence of management, handle cash and returns, and ensure a smooth start to the business day. You will greet customers, aid with purchases, and maintain accurate registers and displays.

Ideal candidates have at least one year of supervisory or key holder experience and are fluent in English. The role emphasizes proactive service, adherence to policies, and teamwork in a retail environment.