Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Portsmouth (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Portsmouth, VA seeks a team member to open and close the store when management is not present, handle required cash procedures, and ensure the floor and stock room are ready for business.

You will assist customers, process returns and refunds, manage pricing and displays, support inventory and merchandising, and help with pharmacy window duties as needed while upholding service standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state is preferred.

Responsibilities

• Open and close the store when management is not present, including cash handling and required start-ups.
• Complete returns, refunds, cash drops, and register adjustments as needed.
• Assist customers and deliver a distinctive customer experience with Walgreens service traits.
• Maintain accurate inventory and assist with pricing, displays, and merchandising.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in Portsmouth, VA seeks a team member to open and close the store when management is not present, handle required cash procedures, and ensure the floor and stock room are ready for business.

You will assist customers, process returns and refunds, manage pricing and displays, support inventory and merchandising, and help with pharmacy window duties as needed while upholding service standards.