Shift Lead — Customer Experience & Store Operations

Walgreens; New Jersey; On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking an on-site team member to open and close the store when management is absent, manage cash handling, and ensure the floor and stock room are ready for the business day. You will assist with vendor deliveries and maintain inventory accuracy while delivering a consistent customer experience.

Responsibilities include accurate cash handling, refunds, price changes, and maintaining store appearance and compliance with policies.

Qualifications

• 1 year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state (preferred).

Responsibilities

• Open and close the store in the absence of management and prepare the store for the business day.
• Complete product returns, refunds, cash drops, and provide change to registers.
• Model and deliver a distinctive, delightful customer experience.
• Hold store keys and assist with vendor deliveries and backdoor access.
• Maintain inventory accuracy and perform daily pricing and signage tasks.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking an on-site team member to open and close the store when management is absent, manage cash handling, and ensure the floor and stock room are ready for the business day. You will assist with vendor deliveries and maintain inventory accuracy while delivering a consistent customer experience.

Responsibilities include accurate cash handling, refunds, price changes, and maintaining store appearance and compliance with policies.