Shift Lead: Customer Experience & Store Operations

Walgreens; Mount Airy (MD); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Mount Airy, MD is seeking a customer-focused team member responsible for opening/closing, cash handling, and ensuring the floor and stock room are ready for the day. You will process returns, refunds, and assist vendors while delivering excellent service.

The role requires at least one year in a supervisory/leadership capacity, fluent English, and PTCB/pharmacy licensure as applicable. This position offers hourly pay and opportunities to grow with Walgreens.

Qualifications

• One year of prior leadership or key holder experience.
• Fluent reading, writing and speaking English.
• Must obtain PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, with cash handling and system start-ups.
• Process returns, order voids, refunds, cash drops and provide change to registers.
• Model and deliver a distinctive and delightful customer experience.
• Assist with back-door vendor deliveries and stockroom readiness.
• Maintain inventory, pricing accuracy and store cleanliness.
• Assist at Pharmacy out window as requested.

Skills

leadership

customer service

cash handling

team coaching

retail experience

Education

PTCB certification or pharmacy license

Tools

cash registers

store systems

Job description

Walgreens in Mount Airy, MD is seeking a customer-focused team member responsible for opening/closing, cash handling, and ensuring the floor and stock room are ready for the day. You will process returns, refunds, and assist vendors while delivering excellent service.

The role requires at least one year in a supervisory/leadership capacity, fluent English, and PTCB/pharmacy licensure as applicable. This position offers hourly pay and opportunities to grow with Walgreens.