Shift Lead — Customer Experience & Store Operations

Walgreens; Miamisburg (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to help operate the store without management presence, open/close duties, and handle cash and back-door deliveries. You will support customer service, price changes, and inventory accuracy while upholding company standards.

The role emphasizes delivering a friendly customer experience, resolving questions, and adhering to store policies while maintaining store cleanliness and compliance with regulations. This is an on-site, hourly position in the United States.

Qualifications

• One year of leadership or supervisory experience.
• Fluent reading, writing, and speaking English.
• Retail or key holder background is a plus.

Responsibilities

• Opens and closes the store in the absence of store management and handles start-ups and cash handling.
• Completes returns, voids, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and assists with products and services to ensure satisfaction.
• Maintains inventory accuracy and supports pricing and store display updates.

Skills

Leadership experience

English proficiency

Job description

Walgreens is seeking a team member to help operate the store without management presence, open/close duties, and handle cash and back-door deliveries. You will support customer service, price changes, and inventory accuracy while upholding company standards.

The role emphasizes delivering a friendly customer experience, resolving questions, and adhering to store policies while maintaining store cleanliness and compliance with regulations. This is an on-site, hourly position in the United States.