Shift Lead: Customer Experience & Store Operations

Walgreens; Macedonia (OH); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Macedonia, OH is seeking a front-line team member who will open and close the store in the absence of store management, perform daily cash handling, and ensure all systems are started and ready for business. You will assist with returns, refunds, and price changes while delivering a friendly, proactive customer experience.

Responsibilities include engaging customers, resolving issues, helping with inventory and displays, and supporting store operations and backroom activities to

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change at registers.
• Engages customers to deliver a positive experience and assists with products and services.
• Maintains accurate register records, pricing and displays; supports inventory accuracy and stock rotation.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Macedonia, OH is seeking a front-line team member who will open and close the store in the absence of store management, perform daily cash handling, and ensure all systems are started and ready for business. You will assist with returns, refunds, and price changes while delivering a friendly, proactive customer experience.

Responsibilities include engaging customers, resolving issues, helping with inventory and displays, and supporting store operations and backroom activities to