Shift Lead — Customer Experience & Store Operations

Walgreens; Leland (NC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in North Carolina seeks a store associate to open/close in the absence of store management, handle cash, and ensure readiness for business days. You will assist with deliveries and maintain inventory accuracy while delivering a distinctive customer experience.

Ideal candidates have leadership experience, English fluency, and may need a pharmacy license depending on position. The role emphasizes compliance, customer service, and teamwork.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent and prepare the floor and stockroom for the business day.
• Handle cash operations: cash drops, returns, refunds, and provide change for registers.
• Ensure a distinctive and delightful customer experience for every guest.
• Assist with vendor deliveries and open back door as needed for deliveries.
• Maintain accurate inventory counts and pricing signage across departments.
• Support basic store maintenance and compliance with policies.

Skills

Leadership experience

Education

Pharmacy license

Job description

Walgreens in North Carolina seeks a store associate to open/close in the absence of store management, handle cash, and ensure readiness for business days. You will assist with deliveries and maintain inventory accuracy while delivering a distinctive customer experience.

Ideal candidates have leadership experience, English fluency, and may need a pharmacy license depending on position. The role emphasizes compliance, customer service, and teamwork.