Shift Lead: Customer Experience & Store Operations

Walgreens; Greenwood (AR); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Greenwood, AR is seeking a customer-focused team member to support store operations and guest service. You will step in when management is absent, handle cash and register tasks, and help ensure the floor and stock room are ready for the business day.

You'll engage customers, resolve questions, and model Walgreens’ service standards while collaborating with the team on inventory, displays, pricing, and backroom processes.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes store in the absence of management and handles cash and systems start-ups.
• Completes product returns, refunds, cash drops to the safe, and provides change to registers as requested.
• Models and delivers a distinctive and delightful customer experience.
• Maintains accurate inventory and price changes; ensures signage is displayed to support pricing accuracy.
• Assists with vendor deliveries and backdoor access as needed.

Skills

Leadership

English fluency

Job description

Walgreens in Greenwood, AR is seeking a customer-focused team member to support store operations and guest service. You will step in when management is absent, handle cash and register tasks, and help ensure the floor and stock room are ready for the business day.

You'll engage customers, resolve questions, and model Walgreens’ service standards while collaborating with the team on inventory, displays, pricing, and backroom processes.