Shift Lead - Customer Experience & Store Operations

Walgreens; Fort Lauderdale (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Fort Lauderdale is seeking a hands-on team member to open and close the store when management isn’t present, handling cash, deliveries, and stock readiness. You will greet customers, resolve issues, and model best practices to deliver a delightful experience.

Role involves inventory accuracy, price changes, and supporting the pharmacy window with regulatory compliance. Prior retail leadership and English fluency are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and floor readiness.
• Complete product returns, refunds, cash drops, and provide change to registers.
• Deliver a distinctive and delightful customer experience.
• Assist with warehouse and vendor ordering processes and backdoor deliveries.
• Maintain inventory accuracy and proper pricing/signage.
• Support pharmacy window operations and comply with regulated product rules.

Skills

Leadership experience

English proficiency

Education

PTCB certification / pharmacy license

Job description

Walgreens in Fort Lauderdale is seeking a hands-on team member to open and close the store when management isn’t present, handling cash, deliveries, and stock readiness. You will greet customers, resolve issues, and model best practices to deliver a delightful experience.

Role involves inventory accuracy, price changes, and supporting the pharmacy window with regulatory compliance. Prior retail leadership and English fluency are required.