Shift Lead: Customer Experience & Store Operations

Walgreens; Boynton Beach (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Boynton Beach, FL is seeking a dedicated team member to support store operations and customer experience in the absence of store management. You will handle opening/closing duties, cash handling, and maintain inventory, pricing, and displays while providing exceptional service to customers.

This role emphasizes teamwork and adherence to company policies. The position requires at least one year of leadership or retail experience and fluent English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Assist with and coach team members on vendor ordering processes and backroom operations.
• Register all sales on assigned cash register and track pricing, voids, and errors.
• Maintain accurate inventory counts across departments and stockroom areas.
• Ensure signage and pricing accuracy and compliance with local regulations.
• Perform bookkeeping tasks such as cash reports and ledger entries as needed.
• Ensure store appearance and maintenance in line with policies and standards.

Skills

Leadership experience

Retail experience

English proficiency

Job description

Walgreens in Boynton Beach, FL is seeking a dedicated team member to support store operations and customer experience in the absence of store management. You will handle opening/closing duties, cash handling, and maintain inventory, pricing, and displays while providing exceptional service to customers.

This role emphasizes teamwork and adherence to company policies. The position requires at least one year of leadership or retail experience and fluent English.