Shift Lead: Customer Experience & Store Operations

Walgreens; Eldersburg (MD); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Eldersburg, MD is seeking a team member to open and close the store in the absence of management, handle cash and assist with deliveries. You will engage customers, resolve issues, and help maintain floor and stockroom readiness, contributing to a consistently positive shopping experience.

The role requires one year of leadership or supervisory experience and strong English proficiency. Pharmacy window support and compliance with policies are also part of the responsibilities, with

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash procedures.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership

Cash handling

Customer service

Job description

Walgreens in Eldersburg, MD is seeking a team member to open and close the store in the absence of management, handle cash and assist with deliveries. You will engage customers, resolve issues, and help maintain floor and stockroom readiness, contributing to a consistently positive shopping experience.

The role requires one year of leadership or supervisory experience and strong English proficiency. Pharmacy window support and compliance with policies are also part of the responsibilities, with