Shift Lead: Customer Experience & Store Operations

Walgreens; Edgewater (MD); On-site; USD 35,000 - 42,000; Full time

Job summary

Walgreens is seeking a capable team member to support store operations in Edgewater, MD. The role involves opening and closing with no management present, handling cash, returns, and price changes, and assisting with deliveries and displays.

Responsibilities include maintaining inventory accuracy, assisting customers, and ensuring compliance with laws for regulated products. Excellent service, reliability, and English fluency are required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Cash handling and register accuracy responsibilities.

Responsibilities

• Open and close the store in the absence of management.
• Complete cash handling tasks, returns, refunds and voids.
• Maintain inventory accuracy and pricing signage as required.
• Assist with vendor deliveries and back door access.
• Deliver customer service and resolve issues to ensure satisfaction.
• Ensure compliance with regulations for regulated products.

Skills

Leadership experience

Retail supervisory

Customer service

Cash handling

Education

PTCB certification or pharmacy license

Tools

POS systems

Store systems knowledge

Job description

Walgreens is seeking a capable team member to support store operations in Edgewater, MD. The role involves opening and closing with no management present, handling cash, returns, and price changes, and assisting with deliveries and displays.

Responsibilities include maintaining inventory accuracy, assisting customers, and ensuring compliance with laws for regulated products. Excellent service, reliability, and English fluency are required.