Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Easton (MD); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a frontline leader to support store operations and customer experiences in a fast-paced retail environment.

You will open and close the store when management is not present, handle cash and refunds, assist with vendor deliveries, and ensure the floor and stock room are ready for the day. You will engage customers, resolve issues, monitor inventory, assist with pricing and displays, and help teammates provide friendly service.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is not present.
• Completes cash handling, refunds, and price changes; records transactions.
• Assists customers and ensures a distinctive Walgreens customer experience.
• Maintains inventory accuracy and assists with displays and pricing.
• Supports back-office tasks and basic bookkeeping as needed.

Skills

Customer service

Cash handling

Leadership

English fluency

Tools

Store systems

Store equipment

Job description

Walgreens Co. is seeking a frontline leader to support store operations and customer experiences in a fast-paced retail environment.

You will open and close the store when management is not present, handle cash and refunds, assist with vendor deliveries, and ensure the floor and stock room are ready for the day. You will engage customers, resolve issues, monitor inventory, assist with pricing and displays, and help teammates provide friendly service.