Shift Lead - Customer Experience & Store Operations

Walgreens; Des Plaines (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Des Plaines, IL is seeking a store associate who can open and close the store in the absence of management, manage cash handling, and ensure storefront readiness. You will help with vendor deliveries, pricing, and maintaining stock accuracy while delivering excellent customer service.

The role requires at least one year of leadership or supervisory experience and fluency in English. PTCB certification or pharmacy license is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent and handle required cash procedures.
• Complete product returns, refunds, and cash drops; assist with pricing and signage.
• Provide distinctive customer and patient service; assist with vendor deliveries and stock management.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or pharmacy licence

Job description

Walgreens in Des Plaines, IL is seeking a store associate who can open and close the store in the absence of management, manage cash handling, and ensure storefront readiness. You will help with vendor deliveries, pricing, and maintaining stock accuracy while delivering excellent customer service.

The role requires at least one year of leadership or supervisory experience and fluency in English. PTCB certification or pharmacy license is preferred.