Shift Lead - Customer Experience & Store Operations

Walgreens; Cary (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Cary, IL is seeking a team member to open and close the store in the absence of store management, manage cash, and ensure floors and stock rooms are ready for the business day. You will engage customers, assist with inventory, pricing, and basic bookkeeping, and maintain store appearance while ensuring compliance with store policies.

Responsibilities include holding store keys, providing excellent service, and supporting daily operations to keep the store well‑stocked and organized.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Preferred: knowledge of store inventory control.
• Arrest and conviction records may be considered.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day.
• Assist with inventory and price changes; ensure proper signage and local regulatory compliance.
• Deliver a distinctive and delightful customer experience and resolve issues.

Skills

Leadership

Customer service

English proficiency

Tools

Store systems

Job description

Walgreens in Cary, IL is seeking a team member to open and close the store in the absence of store management, manage cash, and ensure floors and stock rooms are ready for the business day. You will engage customers, assist with inventory, pricing, and basic bookkeeping, and maintain store appearance while ensuring compliance with store policies.

Responsibilities include holding store keys, providing excellent service, and supporting daily operations to keep the store well‑stocked and organized.