Shift Lead: Customer Experience & Operations Pro

Walgreens

New Braunfels (TX)

On-site

USD 23,000 - 28,000

Full time

33 hours ago
Be an early applicant
Application generator

An application made for this job — a tailored resume and cover letter that speak straight to the posting.

Get past ATS filters

Job summary

Walgreens in New Braunfels, TX is seeking a Customer Experience & Operations Associate to help open and close the store when management is unavailable, handle cash, assist customers, and help keep the floor and stock room ready for business. You will also support with vendor deliveries and pricing tasks.

This role emphasizes delivering a distinctive customer experience, greeting shoppers, answering questions, resolving issues, and modeling best practices to teammates.

Qualifications

  • One year of prior leadership, supervisory, or retail key holder work experience.
  • Must be fluent in reading, writing, and speaking English.

Responsibilities

  • Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
  • Completes product returns, refunds, and cash drops to the safe; provides change to registers.
  • Delivers a distinctive and delightful customer experience to all customers.
  • Greet customers and offer assistance with products and services; resolve issues to ensure positive experience.
  • Manage store keys, assist with vendor deliveries and backdoor access as needed.
  • Register transactions accurately, monitor price changes, and ensure proper signage and pricing.

Skills

Leadership experience
Customer service
English fluency

Tools

Store systems

Job description

Walgreens in New Braunfels, TX is seeking a Customer Experience & Operations Associate to help open and close the store when management is unavailable, handle cash, assist customers, and help keep the floor and stock room ready for business. You will also support with vendor deliveries and pricing tasks.

This role emphasizes delivering a distinctive customer experience, greeting shoppers, answering questions, resolving issues, and modeling best practices to teammates.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Shift Lead: Store Operations & Customer Experience
Shift Lead: Store Operations & Customer Experience

Walgreens • San Marcos (TX)

On-site
USD 23,000 - 28,000
Shift Lead: Customer Experience & Store Operations
Shift Lead: Customer Experience & Store Operations

Walgreens • Garland (TX)

On-site
USD 23,000 - 28,000
Shift Lead: Elevate Customer Experience & Ops
Shift Lead: Elevate Customer Experience & Ops

Walgreens • Nacogdoches (TX)

On-site
USD 23,000 - 28,000
Shift Lead - Customer Experience & Store Operations
Shift Lead - Customer Experience & Store Operations

Walgreens • Azle (TX)

On-site
USD 23,000 - 28,000
Shift Lead: Store Ops & Customer Experience
Shift Lead: Store Ops & Customer Experience

Walgreens • Longview (TX)

On-site
USD 23,000 - 28,000
Shift Lead: Customer Experience & Operations
Shift Lead: Customer Experience & Operations

Walgreens • Bastrop (TX)

On-site
USD 23,000 - 28,000
Shift Lead: Customer Experience & Store Ops
Shift Lead: Customer Experience & Store Ops

Walgreens • Irvington (NJ)

On-site
USD 25,000 - 29,000
Shift Lead: Customer Experience & Store Operations
Shift Lead: Customer Experience & Store Operations

Walgreens • Raccoon Valley (TN)

On-site
USD 23,000 - 28,000
Store Lead: Customer Experience & Operations
Store Lead: Customer Experience & Operations

Walgreens • Spring (TX)

On-site
USD 23,000 - 28,000
Shift Lead: Customer Experience & Store Ops
Shift Lead: Customer Experience & Store Ops

Walgreens • Post Falls (ID)

On-site
USD 23,000 - 28,000