Shift Lead: Customer Experience & Operations Coach

Walgreens; Sherman (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Sherman, IL is seeking a store associate focused on customer experience and smooth store operations. You will greet customers, assist with products, and help maintain accurate pricing, inventory and displays while handling cash and basic registers.

Responsibilities include opening/closing the store in the manager's absence, processing returns and refunds, and collaborating with teammates to deliver a delightful Walgreens shopping experience daily.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, handle cash and ensure floor readiness.
• Assist customers with returns, refunds, and cashier duties, including cash drops.
• Provide outstanding customer experience and help teammates meet service standards.
• Support inventory, pricing, displays, and store cleanliness daily.

Skills

Leadership experience

English fluency

Job description

Walgreens in Sherman, IL is seeking a store associate focused on customer experience and smooth store operations. You will greet customers, assist with products, and help maintain accurate pricing, inventory and displays while handling cash and basic registers.

Responsibilities include opening/closing the store in the manager's absence, processing returns and refunds, and collaborating with teammates to deliver a delightful Walgreens shopping experience daily.