Shift Lead: Customer Care & Store Ops

CVS Health; O'Fallon (IL); Vor Ort; USD 23.000 - 33.000; Vollzeit

Benefits dieser Stelle

Medical, dental and vision coverage

Paid time off

Retirement savings options

Wellness programs

Zusammenfassung

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance. You will lead staff when managers are unavailable and ensure opening/closing procedures are completed, while maintaining a positive customer experience.

The role emphasizes customer service, supervision, and operational accuracy, with a full-time schedule and comprehensive benefits. A High School Diploma is preferred but not required.

Qualifikationen

• Deductive reasoning and analytical thinking are required.
• Strong communication and supervisory abilities are essential.
• Flexibility to work varied shifts, including mornings, overnights and weekends.

Aufgaben

• Support CVS Store Management in driving store execution and performance.
• Lead store staff in absence of manager or Operations Supervisor.
• Greet customers, address questions and resolve complaints to promote CVS customer service culture.
• Ensure opening and closing procedures are completed and store operations run smoothly.
• Merchandise, price, stock shelves and reset departments according to planograms.

Kenntnisse

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

CVS Health is seeking a Shift Supervisor to support the Store Management team in driving store execution and performance. You will lead staff when managers are unavailable and ensure opening/closing procedures are completed, while maintaining a positive customer experience.

The role emphasizes customer service, supervision, and operational accuracy, with a full-time schedule and comprehensive benefits. A High School Diploma is preferred but not required.