Shift Lead: Craft Coffee & Community Growth

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Tuition assistance

401(k) with employer match

Discounted Starbucks stock program

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store experience for customers and the community. You will oversee bar and food preparation to standard recipes while coaching teammates for consistency and quality.

The role requires 6+ months in customer service, delegation experience with 2+ staff, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.

Qualifications

• Attendance and punctuality required; flexible hours including early mornings, evenings, weekends, nights, holidays
• 6+ months of customer-facing experience
• 6+ months of experience delegating tasks to 2+ employees

Responsibilities

• Lead with craft and heart to create a welcoming Starbucks store
• Prepare and coach beverage and food preparation to standard recipes; adapt as needed
• Delegate tasks to team members and coordinate staffing to meet store needs

Skills

Direct the work of others

Learn quickly

Effective oral communication

Retail environment knowledge

Strong interpersonal skills

Team player

Relationship building

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart, ensuring a welcoming store experience for customers and the community. You will oversee bar and food preparation to standard recipes while coaching teammates for consistency and quality.

The role requires 6+ months in customer service, delegation experience with 2+ staff, and the ability to work flexible hours including mornings, evenings, weekends, and holidays.