Shift Lead: Craft Coffee & Community Builder

Starbucks; Green Bay (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) match

Tuition assistance

Job summary

Starbucks is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide team members, ensure quality beverages and food, and maintain store standards with strong customer focus.

Role requires flexible availability, 6+ months in customer-facing roles, and experience delegating tasks to others. Benefits include comprehensive partner perks and development opportunities.

Qualifications

• Regular attendance and punctuality, with or without accommodation
• Flexible hours including early mornings, evenings, weekends, nights and holidays
• Adhere to store policies; ensure quality beverages/food, cash handling, safety
• 6+ months experience interacting with customers and fulfilling requests
• 6+ months experience delegating tasks to 2+ employees

Responsibilities

• Lead shift with craft and heart to make the store welcoming
• Ensure consistent customer experience and high-quality beverages/food
• Coach and direct team to meet store standards and safety
• Collaborate with partners to create a warm, community-driven space

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks is seeking a Shift Supervisor to lead with craft and heart, creating a welcoming coffeehouse for the community. You will guide team members, ensure quality beverages and food, and maintain store standards with strong customer focus.

Role requires flexible availability, 6+ months in customer-facing roles, and experience delegating tasks to others. Benefits include comprehensive partner perks and development opportunities.