Shift Lead: Craft Coffee & Team Leadership

Starbucks Corp.; Richmond (CA); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages, coach staff, and uphold safety standards across shifts.

The role requires flexible hours (early mornings, evenings, weekends, holidays) and at least six months in customer-facing roles, with opportunities for growth and extensive partner benefits.

Qualifications

• Six months of experience in a customer-facing role.
• Six months of experience delegating tasks to two or more employees.
• Directing the work of others and leading with craft and heart.
• Strong oral communication and retail environment knowledge.

Responsibilities

• Lead with craft and heart to create a welcoming space for the community.
• Ensure quality beverages and food to standard recipes, with customer customization as needed.
• Oversee staff, delegate tasks, and coordinate the work of two or more employees.
• Uphold store policies, safety, and security standards during shifts.

Skills

Directing others

Customer interaction

Communication

Retail knowledge

Interpersonal skills

Teamwork

Cash handling

Attendance & punctuality

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will ensure quality beverages, coach staff, and uphold safety standards across shifts.

The role requires flexible hours (early mornings, evenings, weekends, holidays) and at least six months in customer-facing roles, with opportunities for growth and extensive partner benefits.