Shift Lead: Craft Coffee & Team Coach

Starbucks Corp.; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a neighborhood coffeehouse. You will guide a small team, ensure quality beverages and food to standard recipes, and create a welcoming space for customers and partners alike.

The role requires six months of customer-facing experience and six months of delegating tasks to two or more teammates, plus flexibility for early mornings, evenings, weekends and holidays.

Qualifications

• Six months of customer-facing experience.
• Six months of delegating tasks to two or more employees.
• Able to work flexible hours including early mornings, evenings, weekends and holidays.
• Maintain regular attendance and punctuality.
• Follow store policies including cash handling and safety.

Responsibilities

• Lead shift with craft and heart to create a welcoming space.
• Ensure quality beverages and food to standard recipes.
• Delegate tasks and coordinate a team across shifts.
• Maintain store safety and cash handling, and uphold policies.

Skills

Direct others

Customer service

Team leadership

Communication

Retail knowledge

Interpersonal skills

Attendance punctuality

Job description

Starbucks Coffee Company is seeking a Shift Supervisor to lead with craft and heart in a neighborhood coffeehouse. You will guide a small team, ensure quality beverages and food to standard recipes, and create a welcoming space for customers and partners alike.

The role requires six months of customer-facing experience and six months of delegating tasks to two or more teammates, plus flexibility for early mornings, evenings, weekends and holidays.