Shift Lead: Craft Coffee & Community

Starbucks Corp.; Highland (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Tuition coverage

Job summary

Starbucks Coffee Company is hiring a Shift Supervisor to lead a coffeehouse team, ensure quality beverages and food, and deliver a welcoming experience for customers. You will coach staff, coordinate tasks, and uphold store standards while supporting growth opportunities and comprehensive benefits.

The role emphasizes craft, heart, and community engagement with flexible hours across mornings, evenings, weekends, and holidays.

Qualifications

• Maintain regular and punctual attendance, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, nights and/or holidays.
• Meet store policies: quality beverages/food, cash handling, safety.
• Six months in customer-facing role.
• Prepare beverages/food to standard or customized recipes.
• At least six months of experience delegating tasks to others.

Responsibilities

• Direct the work of others and coach team members.
• Ensure quality beverages and food to standard recipes.
• Provide excellent customer service and maintain a welcoming store environment.
• Help coordinate tasks for two or more employees.
• Foster a collaborative, safe and productive work space.

Skills

Directing work of others

Customer service

Team player

Interpersonal skills

Effective communication

Retail knowledge

Job description

Starbucks Coffee Company is hiring a Shift Supervisor to lead a coffeehouse team, ensure quality beverages and food, and deliver a welcoming experience for customers. You will coach staff, coordinate tasks, and uphold store standards while supporting growth opportunities and comprehensive benefits.

The role emphasizes craft, heart, and community engagement with flexible hours across mornings, evenings, weekends, and holidays.