Shift Lead: Craft Coffee & Community Champion

Starbucks Corp.; North Versailles (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage via Starbucks College

Job summary

Starbucks Corp. is seeking a shift supervisor to lead the team, ensure quality beverages and food, and create a welcoming store environment for customers. The role emphasizes coaching, swift communication, and operational standards during busy hours.

You will coordinate tasks, model customer-centric service, and uphold safety and cash-handling procedures while supporting store policies and team development.

Qualifications

• Six months of customer-facing experience or similar role.
• Ability to delegate tasks and coordinate two or more staff.
• Familiarity with store policies, safety, and cash handling.

Responsibilities

• Direct shift operations and lead the team on duty.
• Ensure beverages and food are prepared to standard recipes.
• Provide excellent customer service and maintain store safety.

Skills

Customer service

Team leadership

Communication

Flexible schedule

Cash handling

Job description

Starbucks Corp. is seeking a shift supervisor to lead the team, ensure quality beverages and food, and create a welcoming store environment for customers. The role emphasizes coaching, swift communication, and operational standards during busy hours.

You will coordinate tasks, model customer-centric service, and uphold safety and cash-handling procedures while supporting store policies and team development.