Shift Lead: Craft Coffee & Community Experience

Starbucks Corp.; Columbus (OH); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) retirement plan

Tuition assistance

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations and ensure a welcoming space for customers. You will coach team members, prepare beverages and food to standards, and uphold cash handling and safety procedures in a fast-paced environment.

The role emphasizes teamwork, strong communication, and flexibility to work mornings, evenings, weekends, and holidays as needed.

Qualifications

• Six months of experience in a role involving constant customer interaction.
• Ability to delegate tasks to others and coordinate a team.
• Knowledge of retail environment and store policies.

Responsibilities

• Lead daily store operations and foster a welcoming coffeehouse atmosphere.
• Prepare beverages and food to standard recipes or customize per customer requests.
• Coach and delegate tasks to team members to meet service goals.
• Maintain cash handling practices and uphold store safety and security policies.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Communication

Flexibility

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations and ensure a welcoming space for customers. You will coach team members, prepare beverages and food to standards, and uphold cash handling and safety procedures in a fast-paced environment.

The role emphasizes teamwork, strong communication, and flexibility to work mornings, evenings, weekends, and holidays as needed.