Shift Lead: Craft Coffee & Community Experience

Starbucks Corp.; Lakeland (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space where partners connect with the community. You will oversee daily operations, ensure quality beverages and food, and support a collaborative team.

The role requires reliable attendance, flexible hours, and the ability to coach others. You will help maintain store standards, handle cash responsibly, and contribute to a positive, inclusive work environment.

Qualifications

• Six months' experience in a customer-facing role.
• Six months' experience delegating tasks to others.
• Prepare beverages/food to standard recipes or with customer customization.

Responsibilities

• Lead the shift with craft and heart to create a welcoming space for customers and communities.
• Direct and coordinate tasks of two or more employees to ensure smooth operations.
• Maintain store safety, cash handling, and adherence to policies while delivering quality beverages and food.

Skills

Customer service

Team leadership

Communication skills

Retail knowledge

Interpersonal skills

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space where partners connect with the community. You will oversee daily operations, ensure quality beverages and food, and support a collaborative team.

The role requires reliable attendance, flexible hours, and the ability to coach others. You will help maintain store standards, handle cash responsibly, and contribute to a positive, inclusive work environment.