Shift Lead: Craft Coffee & Community Impact

Starbucks Corp.; Houston (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid vacation

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a store team, uphold beverage and food quality, and deliver exceptional guest experiences. You will coach crew members, manage tasks, and ensure smooth store operations during your shift.

Ideal candidates bring strong communication, teamwork, and leadership abilities, with flexibility for early mornings, evenings, weekends, and holidays. This role offers growth and comprehensive partner benefits.

Qualifications

• Direct the work of others.
• Learn quickly and adapt to store needs.
• Excellent verbal communication with customers and teammates.
• Knowledge of the retail environment and cash handling procedures.
• Strong interpersonal skills for teamwork and guest relations.
• Ability to work as part of a team and build relationships.

Responsibilities

• Lead shift with craft and heart to create a welcoming space for customers.
• Prepare beverages and food to standard recipes or customize as requested.
• Ensure quality beverages/food, accurate cash handling, and store safety.
• Delegate tasks to two or more staff and coach teammates.
• Maintain attendance and punctuality; flexible with shifts including early mornings/evenings.

Skills

Direct work

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Team player

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead a store team, uphold beverage and food quality, and deliver exceptional guest experiences. You will coach crew members, manage tasks, and ensure smooth store operations during your shift.

Ideal candidates bring strong communication, teamwork, and leadership abilities, with flexibility for early mornings, evenings, weekends, and holidays. This role offers growth and comprehensive partner benefits.