Shift Lead: Craft Coffee & Community

Starbucks Corp.; San Francisco (CA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with employer match

Tuition coverage

Paid vacation

Holiday pay

Backup care

Job summary

Starbucks Corp. is seeking a shift supervisor to lead operations and provide exceptional customer experiences in a community-focused store. You will supervise partners, ensure quality beverages and food, and uphold standards for safety and cash handling.

The role emphasizes coaching, delegation, and collaboration with teammates to deliver warm, consistent service during varied shifts.

Qualifications

• Attendance and punctuality, with or without accommodation.
• Flexible hours including early mornings, evenings, weekends, holidays.
• Adherence to store policies: quality beverages/food, cash handling, safety.
• Six months in a role with high customer interactions.
• Prepare beverages/food per standard recipes or customized for customers.
• Six months of delegating tasks to two or more employees.

Responsibilities

• Lead store operations and ensure quality customer service.
• Coach and delegate tasks to team members to meet standards.
• Maintain cash handling, safety, and security per policy.
• Foster a welcoming, community-focused store environment.

Skills

Direct others

Learn quickly

Oral communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead operations and provide exceptional customer experiences in a community-focused store. You will supervise partners, ensure quality beverages and food, and uphold standards for safety and cash handling.

The role emphasizes coaching, delegation, and collaboration with teammates to deliver warm, consistent service during varied shifts.