Shift Lead: Craft Coffee & Community Builder

Starbucks Corp.; Harwood Heights (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

Life insurance

Disability benefits

Paid vacation

Tuition coverage

401(k) with employer match

Stock program

Bonus opportunities

Parental leave

Job summary

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations, ensure quality beverages and food, and coach team members in a welcoming environment. You will manage cash handling, safety, and store standards while delivering exceptional customer experiences.

The role emphasizes teamwork, quick learning, and relationship building with customers and partners, with opportunities for growth and comprehensive benefits. Join a company committed to growth and community impact.

Qualifications

• Six months of experience interacting with customers and fulfilling requests.
• Experience delegating tasks to others and coordinating two or more employees.
• Ability to direct work of others and learn quickly.

Responsibilities

• Lead with craft and heart to create a welcoming coffeehouse.
• Ensure adherence to store policies, quality beverages and food, cash handling, safety and security.
• Prepare and coach beverage/food prep to standard recipes or customized requests.
• Delegate tasks to team and coordinate assignments across staff.
• Collaborate as part of a team and build relationships with customers and colleagues.

Skills

Customer service

Team leadership

Communication

Reliable attendance

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

Starbucks Corp. is seeking a Shift Supervisor to lead daily operations, ensure quality beverages and food, and coach team members in a welcoming environment. You will manage cash handling, safety, and store standards while delivering exceptional customer experiences.

The role emphasizes teamwork, quick learning, and relationship building with customers and partners, with opportunities for growth and comprehensive benefits. Join a company committed to growth and community impact.