Shift Lead: Craft Coffee, Team Coach & Community Impact

Starbucks Corp.; Rockville (MD); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan with employer-m

Tuition assistance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team and ensure quality beverages, food, and customer service. You will coach staff, manage daily operations, and maintain store policies to create a welcoming community space.

The role emphasizes teamwork, strong communication, and the ability to adapt to varied shifts, including weekends and holidays, with comprehensive colleague benefits and growth opportunities.

Qualifications

• Attending to customers with consistent quality beverages and food.
• Ability to delegate tasks to teammates and coordinate multiple people.
• Flexible availability including early mornings, evenings, weekends, and holidays.

Responsibilities

• Prepare beverages and food to standard recipes or customer requests.
• Coach and direct the preparation of products.
• Lead store operations and ensure policy compliance and safety.
• Support team to ensure a welcoming customer experience.

Skills

Customer service

Team leadership

Effective communication

Retail knowledge

Interpersonal skills

Tools

POS system

Job description

Starbucks Corp. is seeking a shift supervisor to lead a coffeehouse team and ensure quality beverages, food, and customer service. You will coach staff, manage daily operations, and maintain store policies to create a welcoming community space.

The role emphasizes teamwork, strong communication, and the ability to adapt to varied shifts, including weekends and holidays, with comprehensive colleague benefits and growth opportunities.