Shift Lead – Craft Coffee & Community

Starbucks Corp.; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) plan with company match

Tuition coverage

Paid vacation

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead the team in delivering high-quality beverages and food in a welcoming community space. You will coach staff, delegate tasks, and ensure adherence to store standards during shifts.

The role emphasizes teamwork, customer engagement, and efficient operations while supporting career growth through extensive benefits and development programs.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies: quality beverages/food, cash handling, safety.
• Six months in a customer-facing role.
• Prepare beverages/food to standard or customized recipes.
• Six months of experience delegating tasks to two or more employees.

Responsibilities

• Direct the work of others.
• Lead with craft and heart to create a welcoming space.
• Coach and mentor team members during shifts.
• Ensure consistency and quality of service across shifts.

Skills

Attendance and punctuality

Flexible hours

Customer service experience

Food/beverage prep to standard

Delegating tasks

Directing work of others

Communication skills

Retail knowledge

Team collaboration

Relationship building

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead the team in delivering high-quality beverages and food in a welcoming community space. You will coach staff, delegate tasks, and ensure adherence to store standards during shifts.

The role emphasizes teamwork, customer engagement, and efficient operations while supporting career growth through extensive benefits and development programs.