Shift Lead — Craft Coffee & Community Impact

Starbucks Corp.; Westwood (NJ); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition coverage (Starbucks College)

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach and delegate tasks, uphold quality beverages and food, and handle store operations with a focus on safety and customer satisfaction.

The role emphasizes quick learning, strong communication, and teamwork within a dynamic retail environment. Benefits and growth opportunities are highlighted for partners in this team-driven culture.

Qualifications

• Maintain regular and consistent attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Meet store policies: quality beverages/food, cash handling, safety with accommodations.
• Six months of customer-facing experience.
• Prepare beverages/food to standard recipes or customized.
• At least six months of delegating tasks to others or coordinating two+ employees.

Responsibilities

• Direct the work of team members during the shift.
• Learn quickly and adapt to store needs.
• Communicate effectively with customers and teammates.
• Understand and apply retail environment knowledge.
• Build positive relationships with customers and staff.
• Collaborate as part of a team to deliver great service.
• Ensure attendance and punctuality for each shift.

Skills

Direct the work

Learn quickly

Effective communication

Retail knowledge

Team collaboration

Relationship building

Attendance reliability

Cash handling

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community. You will coach and delegate tasks, uphold quality beverages and food, and handle store operations with a focus on safety and customer satisfaction.

The role emphasizes quick learning, strong communication, and teamwork within a dynamic retail environment. Benefits and growth opportunities are highlighted for partners in this team-driven culture.