Shift Lead – Craft Coffee & Community

Starbucks Corp.; Washington (District of Columbia); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Tuition coverage (Starbucks College AA

401(k) with employer match

Paid vacation and sick time

Discounted stock program

Job summary

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with craft and heart. You will ensure quality beverages and food, coach teammates, and maintain cash handling and safety standards while delivering warm, welcoming guest experiences.

The role emphasizes flexible scheduling, strong communication, and teamwork to brighten every guest interaction. Starbucks offers extensive partner benefits and growth opportunities across locations.

Qualifications

• Six months of experience in a customer-facing role.
• Availability for early mornings, evenings, weekends, and holidays.
• Ensure quality beverages and food per recipes and customer requests.
• Delegate tasks and coordinate two or more employees on shift.

Responsibilities

• Lead shift operations with craft and heart.
• Coach and develop teammates during daily service.
• Maintain store policies, safety standards, and cash handling.
• Provide excellent customer service and resolve guest issues promptly.

Skills

Customer service

Team leadership

Cash handling

Food & beverage prep

Flexible schedule

Communication

Job description

Starbucks Coffee Company is seeking a shift supervisor to lead daily store operations with craft and heart. You will ensure quality beverages and food, coach teammates, and maintain cash handling and safety standards while delivering warm, welcoming guest experiences.

The role emphasizes flexible scheduling, strong communication, and teamwork to brighten every guest interaction. Starbucks offers extensive partner benefits and growth opportunities across locations.